Not knowing other businesses and the people personally behind it is always a daunting experiencing as you are left in the unknown whether your products would be a great finished product which is unfortunately what we experienced.
We had a bit of a hiccup with our previous supplier however Papa Elf was able to fix our issue in a professional and timely manner via email and over the phone. Victoriano was also able to design another customised project we had over the phone and met our exact expectation which we were very pleased with.
The finish products were exceptional and we were surprised that our products came back sooner than we thought. Fast, friendly, professional service and quality delivered well.
We love supporting independent businesses and Victoriano was able to help us resolve our initial issue promptly therefore we trusted Victoriano to be able to work on more projects for us. Victoriano was reflexible and attended to our needs without any hesitations.